Account and Security

Folder for adding Trial FAQs articles

Why do I need to verify my identity in order to become a registered Sögur user?
Sögur adheres to all applicable laws and regulations in order to prevent money laundering, terrorist funding, and other illegal activities. Each person who ...
Tue, 8 Sep, 2020 at 11:41 PM
What are the different account levels?
The Sögur AML Policy requires Sögur registered users to provide varied information, as a condition to exceeding certain thresholds. Tier 1: Purchase up ...
Tue, 8 Sep, 2020 at 11:42 PM
My account verification is still pending, what can I do?
If your account has not yet been verified, contact support@sogur.com. 
Tue, 8 Sep, 2020 at 11:54 PM
How does Sögur protect my privacy?
Sögur values your privacy. All personal data is encrypted and stored offsite, your identity and wallet remain separate and are not identifiable with one ano...
Wed, 9 Sep, 2020 at 12:19 AM
Is there an age restriction to purchase SGR?
Under Sögur’s policies, registered Sögur users must be 18 years of age or older.
Tue, 8 Sep, 2020 at 11:48 PM
How do I close my Sögur account?
Registered Sögur users who wish to their account, should contact our support. Please note: Once your account is closed, you will no longer be able to bu...
Mon, 21 Sep, 2020 at 11:26 AM
How can I prevent phishing attacks?
Phishing attacks can come in the form of an email that looks like it’s been sent from a trusted site/individual but is really from a hacker trying to steal ...
Tue, 8 Sep, 2020 at 11:51 PM
How can I contact Support at Sögur?
If your question isn’t listed in our FAQ, you can contact support here and one of our team members will get back to you.
Tue, 8 Sep, 2020 at 11:55 PM